Updated September 29, 2023
The Information We Collect
Personal information that you provide through the Website will be used to operate the Website, deliver the services you have requested, and inform you of other products or services from BVC and its affiliates that may be of interest to you. BVC may also contact you to conduct surveys or research regarding your opinion of current services or of potential new services. We only ask for as much Personal Information as is necessary to complete the activity you are requesting. As such, if you choose not to provide the Personal Information that we ask for, it is possible that you may not be able to participate in that activity or fully benefit from the functions of the Website.
Opting In and Opting Out
You will usually be asked to agree to receive communications about special offers or programs from BVC or our affiliated brands or divisions at the time you provide your email address to us. In the event that you provide your email address via a channel that does not include a mechanism for you to affirmatively Opt-In, such as by email, you agree that by providing your email address, you are choosing to Opt-In and that you will be responsible for opting-out of receiving future communications regarding special offers or programs.
We may also use standard web measurement and tracking technologies such as “cookies,” web server logs, or other statistics programs to collect Usage Information and track and record how you use the Website, which means that when you view the BVC Website, we may store some information on the hard disk of your computer. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you register with the BVC Website, a cookie helps the Website recall your specific information on subsequent visits so you can more easily use the BVC Website. Usage Information helps us measure the success of the Website and its features or pages and to improve your online experience. Your browser may have an option that allows you to accept or reject cookies, or to receive notification when a cookie is sent. However, please note that the use of such restrictive browser settings may limit your use of the Website.
In addition, we may use web beacons (also known as “action tags” or “one pixel .gif files”) to recognize you when you visit the Website. We do not use spyware, adware or any other similarly intrusive software. We may also use other technology, such as clear GIFs, to provide us with other important anonymous information, such as when an e-mail has been opened.
Use of Information Collected
We use your information for only the following business purposes:
• to provide the services you request;
• to respond to inquiries we receive from you or in connection with a transaction you initiate;
• to analyze, manage and improve the Website;
• to notify you of special offers and other services that we believe may be of interest to you or to send you current mailings (only if you have provided an Opt-In);
• to notify you that you have been selected as a winner of a contest or sweepstakes; • to help us diagnose problems with our server or other technical issues relating to the performance of the Website; or
• for any other specific business purpose stated at the time you provide your information.
Your personal data is stored by BVC on its servers, and the servers of cloud-based database management services BVC engages, located in the United States. BVC retains data for the duration of your relationship with the BVC and for a period of time thereafter to use account information for future transactions, to analyze the data for BVC’s own operations, and for historical and archiving purposes associated with BVC’s business. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact BVC’s data protection officer at email@example.com.
Disclosure of Your Information
We take commercially reasonable precautions and have implemented commercially reasonable technical measures intended to protect against the risks of unauthorized access to, erroneous disclosure of, and unlawful interception of Personal Information submitted via the Website. However, your email transmissions and/or other communications containing Personal Information may be unlawfully intercepted or accessed by third parties and/or the Website may be subject to hostile network attacks or administrative errors. We cannot and do not guarantee the security of any information transmitted over the Internet. Once we receive your Personal Information, we take steps that we believe are commercially reasonable to limit access to your Personal Information to only those employees and service providers whom we determine need access to the Personal Information to provide the requested products, services, offers or opportunities that may be of interest to you. However, even after we receive your Personal Information, we cannot guarantee that your Personal Information may not be accessed, disclosed, altered, or destroyed as a result of a breach of our commercially reasonable efforts or as a result of any other event beyond our reasonable control. Accordingly, we cannot and do not guarantee that your Personal Information is completely secure and safe from such risks. For the avoidance of doubt, WE expressly disclaim any representation or warranty, whether express or implied, with respect to ensuring, guaranteeing or otherwise offering any definitive promise of security in connection with your Personal Information or Usage Information.
Special Note to United States Users
State consumer privacy laws may provide their residents with additional rights regarding use of their Personal Information that may apply to our Website. Residents of certain states, including Colorado, Connecticut, Virginia, and Utah, provide their residents with rights to: confirm whether we process their Personal Information; access and delete certain Personal Information; data portability; and opt-out of personal data processing for targeted advertising and sales. Residents of certain states, including Colorado, Connecticut, and Virginia, also provide their residents with rights to: correct inaccuracies in their Personal Information, taking into account the information's nature processing purpose; and the ability to opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects. To exercise any of these rights, please contact BVC’s data protection officer at firstname.lastname@example.org.
The CCPA provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights. You have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months (the "right to know"). Once we receive your request and confirm your identity, we will disclose to you: the categories of Personal Information we collected about you, the categories of sources for the Personal Information we collected about you, our business or commercial purpose for collecting that Personal Information, the categories of third parties with whom we share that Personal Information, and the specific pieces of Personal Information we collected about you. You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive your request and confirm your identity, we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary to: (1) Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you; (2) detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities; (3) debug products to identify and repair errors that impair existing intended functionality; (4) exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law; (5) comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.); (6) engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent; (7) enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us; (8) comply with a legal obligation; or (9) make other internal and lawful uses of that information that are compatible with the context in which you provided it. We will delete or deidentify Personal Information not subject to one of these exceptions from our records and will direct our service providers to take similar action. To exercise your rights described above, please submit a request by either: Calling us at 800-513-8755 or emailing us at email@example.com. You may only submit a request to know twice within a 12-month period. Your request to know or delete must provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative, and describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please contact firstname.lastname@example.org. We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded.
Special Note to International Users
For China and Thailand Residents
LEGAL NOTICE: Any communications through this Website may contain confidential information subject to professional secrecy. No reproduction or distribution of this communication is permitted without the express written permission of BVC. If you are not the intended recipient, please delete and inform us at email@example.com.
ADVERTISING: In compliance with the applicable laws in China and Thailand, if you do not wish to receive further information about our products and/or services, you may unsubscribe by sending an email to firstname.lastname@example.org, indicating in the subject "UNSUBSCRIBE ".
For European Union Residents:
BVC operates manufacturing locations in the United States. For more information about our operations, contact the data protection officer listed in this document.